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Empire Today
" I say "NO my things is over the porch and it's going to rain." She says "Okay we can easily do it SAT, the following day." "No I am sorry. What can we do for making this suitable." I turn out being forced to request a discount.

They also would not be ready to contact the tile that we have already got picked out and we would have experienced to rent a independent contractor and insert the price of supplies and install for that in addition. Would give lower than one star if I could.

Quit next B J. 12/eighteen/2012 I build an appointment 1 7 days prior and known as back again to confirm for today at 1pm. When no-one showed by 2pm, I known as once more "he's on the way". 3pm "she received held up, she's coming".

Halt adhering to Heather P. 3/19/2016 I can't begin to say how dissapointed we are with Empire Today Carpets. We bought a whole upstairs of carpet and tile the primary weekend of March to get mounted within the fifteenth. The salesperson measured the upstairs and gave us a cost (almost 5,000) and build the set up. Around the early morning from the fifteenth the business identified as to state the crew can be there concerning 9 and 11am. At 10:55 we received a simply call from your crew indicating they had been on their way. I advised them they were imagined to be here by eleven and he reported they were only 5 minutes absent. The guy showed up 30 minutes later by himself declaring his helper was on his way. Whilst ready he checked out the lavatory ground and explained there was a location of subfloor that had drinking water damage so he could not do the toilet. I identified as our Mate who was redoing our bathroom and he still left operate to return resolve the little region of the bathroom ground, I informed the person to get started on on carpet. When our home was installed they layered the baseboards around the tack strip so after taking a look at the carpet he explained he couldn't do that both.

I labored all day long then came household to ½ concluded flooring and nowhere to put anything from other rooms which were to get carpeted. The following day, we wound up needing to place everything within the porches and rain was coming. We experienced to acquire tarps to cover everything.

Throughout the weekend I had time To judge the function currently being done, and was beginning to find smaller items I wasn't satisfied about. But, I held off until eventually the operate was accomplished on Monday arrived plus the operate was supposedly accomplished. Throughout my walkthrough I found lots of difficulties. Very first, that they had to cut the front percentage of Every step to generate the square. They were initially rounded off, which designed a problem with laying the laminate flat. Easy to understand… On the other hand though slicing, the staff tore into my banister with their saw, chewing up the wood. After i brought it for the qualified prospects focus, his reaction was, “I did my finest.” What??? Next, the reduction with the stair dimension remaining a gap from the wall in between the stair as well as molding. The lead instructed me he was not accountable for fixing or fixing that since it is an element of the original stairs.

Make sure you keep the e-mail coming, if empire would not support us, then a category action lawsuit will. To this point We have now several on board. Require extra.

Up-to-date overview To whoever is studying this and got ripped off from empire. Examine my complaint. I'm trying to file a CLASS Motion LAW Match from them. I have requested for $4000 back after they charged us $8.69 for every sq.-foot. Certainly ridiculous.

Lower than 3 years the carpet started to fold in various sections concerning lift and never lay solid. This was in various regions and areas of rooms. Than patterned strains fashioned. Unclear from the guarantee and repeated calls to receive concerns resolved and supplied Fake data a contractor arrived find this out to examine concern and mentioned "carpet was put in Mistaken" and refused to repair. Generating another compliant Empire's inspector arrived and observed the worries, took photographs and mentioned another person would get back. In spite of everything worries debated Empire CS Nationwide Mgr. choices to resolve challenge was to possess us pay out much more and carpet stretched. UNACCEPTABLE!! Period of time!!

When the man arrived out he took pictures and asked if he could go ahead and take carpet I ripped out with him and I said Sure. About another week in addition to a 50 % later on a lady named Janet ** termed me and said the carpet failed to dry the right way. So I instructed her that it seems like an item defect for the reason that all three rooms were dried the same way. She instructed me which they can substitute the section I tore out with new carpet, which was not even up for discussion since a 2-yr outdated carpet even with cleansing appears to be fully distinct from the new carpet. So she then proceeded to say that they're going to pay for materials And that i should pay out a $400 bucks for labor. I informed them that it had been unfair which i experienced to pay for again to get a defect that their product or service triggered and they ought to take in The full Charge. She informed me that she would need her supervisor to agree to this Which she would call me back.

Stop following Jeana R. five/9/2016 Dreadful! They set inside our ground and lied to us about with the ability to repair sections afterwards. We applied them a next time and one of several installers received drunk and fell asleep in thier truck.

I haven't had just about anything carried out to have refunded!! The CSR states my account reveals a payment via credit card for $614.27 compensated in full. Now I'm furious, but I'm wondering it must be an error. ** explained they do not receives a commission until finally the job is comprehensive And that i indicator that certification. After i bought from the cellphone, I checked with my lender and positive more than enough, there was a pending transaction versus my checking account for that $614.27.

End adhering to Kimberly W. 5/27/2016 Today,following nine times of phone calls and pricing variations, Randy from Grand Prairie, TX arrived out to carry us two samples so I could choose for sure which carpet coloration I needed right before going on. Selling price started out at Nearly 7k to 3k in nine days?? On the other hand, when my partner informed him he would read the contract and have back to him, he was irritated and advised us he tends to make no cash popping out again so we need to go about contract NOW and indicator it.

Some Far better Organization Bureaus offer added information & providers in BBB Business enterprise Critiques. The additional information & providers are typically regional in nature or, in some cases, a different services or products that may be being tested before a far more general launch.

Empire Today Review
Empire Today Reviews

Posted Jun 08, 2016 at 12:08pm

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